Privacy Policy

FUTXPERFORM Privacy Policy

Effective Date: 7 August 2026

FUTXPERFORM ("we," "our," or "us") is committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, platform, services, or marketing channels.

By using our services, submitting your information, or engaging with our content, you agree to the practices outlined below.

1. Information We Collect

a. Personal Information

We may collect personal information when you:

Apply for our programs
Submit a form (including lead magnets, evaluations, or bookings)
Register or communicate with us

This may include:

Name
Email address
Phone number
Date of birth
Nationality and location
Football background and experience
Payment and billing details
Any additional information you voluntarily provide

b. Usage Data

We automatically collect certain technical data, including:

IP address
Browser type and version
Device type
Pages visited and time spent
Referral source (e.g. ads, links)

c. User-Generated Content

If you submit:

Videos (e.g. highlights)
Messages or comments
Application responses

We collect and use this information to deliver and improve our services.

2. How We Use Your Information

We use your data to:

Provide and deliver our services
Manage your account and onboarding
Create player profiles, CVs, and materials
Connect you with opportunities, scouts, agents, or clubs
Communicate with you (support, updates, scheduling)
Improve our platform, systems, and user experience
Monitor activity to prevent fraud or misuse
Comply with legal obligations

3. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process your personal data under one or more of the following legal bases:

Contract: processing is necessary to provide the services you have requested or purchased.
Consent: you have given clear consent for us to process your data for a specific purpose, such as marketing communications.
Legitimate interests: processing is necessary for our legitimate business interests, such as improving our services or preventing fraud, provided these interests are not overridden by your rights.
Legal obligation: processing is necessary for us to comply with the law.

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

4. Marketing & Communications

If you:

Submit your email through a form, lead magnet, or application
Book a call or express interest in our services

You consent to being contacted by FUTXPERFORM, including via:

Email
SMS / messaging platforms
Calls

This may include:

Program updates
Opportunities and relevant football information
Promotional offers and marketing content

You can unsubscribe or opt out at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

We do not send spam, and we aim to keep communication relevant to your goals.

5. Cookies & Tracking Technologies

We use cookies and tracking tools (including pixels) to:

Improve user experience
Analyze traffic and performance
Track conversions from advertising (e.g. Meta, Google)
Deliver relevant ads and content

You can control cookies through your browser settings, but disabling them may affect functionality.

6. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

Service providers (e.g. payment processors, CRM systems, hosting platforms)
Internal scouts, agents, or partners strictly for delivering opportunities (only where relevant)
Legal authorities if required by law or to protect our rights

All third parties are required to handle your data securely and in compliance with applicable laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no system is completely secure. By using our services, you acknowledge this inherent risk.

8. Your Rights

Depending on your location, and in particular where GDPR applies, you have the right to:

Access: request a copy of the personal data we hold about you.
Rectification: request correction of inaccurate or incomplete data.
Erasure: request deletion of your personal data, subject to legal or contractual retention requirements.
Restriction: request that we limit how we process your data in certain circumstances.
Data portability: request your data in a structured, commonly used, machine-readable format, and request we transmit it to another controller where technically feasible.
Object: object to processing based on legitimate interests, including profiling, and to processing for direct marketing purposes at any time.
Withdraw consent: withdraw consent for any processing based on consent, at any time.

To exercise these rights, contact us at: support@futxperform.com

We will respond to your request within one month, as required under GDPR. This period may be extended by a further two months where necessary, taking into account the complexity and number of requests, in which case we will inform you of the extension and the reasons for it.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with your local data protection supervisory authority. In Cyprus, this is the Office of the Commissioner for Personal Data Protection.

9. Data Retention

We retain your data only as long as necessary to:

Deliver our services
Maintain records for business and legal purposes
Resolve disputes and enforce agreements

10. International Data Transfers

Your data may be processed in Cyprus or other countries where our systems or partners operate, including outside the European Economic Area (EEA).

Where we transfer personal data outside the EEA, we take reasonable steps to ensure appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses, an adequacy decision covering the destination country, or another legally recognised transfer mechanism, so that your data continues to receive a level of protection consistent with GDPR.

11. Children's Privacy

Our services are intended for individuals aged 14 and above.

For users under 18, parental or guardian involvement may be required.

We do not knowingly collect data from children under 14 without consent.

12. Data Controller

For the purposes of GDPR, the data controller responsible for your personal data is:

FUTXPERFORM Dimou Irodotou 20, Kato Platres, 4815, Limassol, Cyprus support@futxperform.com

13. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Cyprus. Any disputes are subject to the exclusive jurisdiction of the courts of Cyprus.

14. Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of our services after updates means you accept the revised policy.

Contact Us

For any questions or concerns: